Uniqlo the Japanese clothing retailer has a unique take on customer service in the following video it shows how Uniqlo trains its staff around the world how to meet customers needs Japanese style. For example: quick response and to not let the customer wait too long, making the stock on display appealing, neat and well presented and by thorough training in Japan.
Watch the video here
Video Source: Uniqlo Targets the Top
May 24, 2010
Features
NHK World
http://www.nhk.or.jp/nhkworld/english/movie/feature47.html
Further reading
this book includes a section on Uniqlo chapter 7
See the best of Japan by motorcycle
Visit Motorcycle Touring Japan
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