April 05, 2011

In Japan "The customer is god" - Dean Rogers


"In Japan, “The customer is God” is a common customer service phrase drilled into waiters and waitresses and presented in just about every training session given to a new employee."



Source: In Japan, the customer is not king
By Dean Rogers
Japan Today
http://www.japantoday.com/category/commentary/view/in-japan-the-customer-is-not-king

No comments:

Post a Comment