February 01, 2012

Japanese customers work methods in teams, extensive training & job security provided the edge in motor vehicle production

Picture: Japanese vehicles - highway in Japan

" they (Japanese) arranged workers into teams, gave them more autonomy, security and (literally) ten times the training the Americans provided" (motor vehicle production)

Source: The cars that ate Detroit:the last wheel and testament
Business Day
Nicholas Gruen
The Saturday Age Newspaper, page 4
January 7th, 2012

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