August 22, 2015

Japanese Customer Service - An apology is given when things dont go to plan like a late train

Japanese Shinkansen Bullet Train Copyright Peter Hanami 2014
Picture: Japanese Shinkansen Bullet Train 



¨Only in ... Japan.. Do you receive a message of apology when a train is two minutes late.¨



Source: Fifteen things that couldn't happen anywhere else
Feb 26th 2014
By Ben Groundwater
The AGE newspaper

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