Japanese customer service seen as the world's best service culture - a new world export?

"Japan can position itself as the world's best service culture 

but also find a way of monetising and 

scaling everything from hotel to global restaurant brands"

 

Tyler Brule

Source: FT: Taking Japanese Service Culture Abroad

By Tyler Brule

September 21st, 2009

http://www.nni.nikkei.co.jp/e/fr/tnks/Nni20090921D21JF327.htm

Further reading:

Be part of the Asian Century in 2010

Study Abroad Japan