August 01, 2015

News: Harvard Business School now teaching Japanese Customer Service

Japanese Shinkansen Copyright Peter Hanami 2007
 Picture: Japanese Shinkansen 

"All students at Harvard Business School are now required to take a course on the cleaning of shinkansen cars"

See the video

Source: 7-Minute Miracle/7分間の奇跡 



Small Print: October 8, 2014
Noisy children, Hirohito’s fairy tales, artificial bladders and more...
By Steve Trautlein
  Issue 1072

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