🌸Japanese Customer : Lifestyle

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Showing posts with label Lifestyle. Show all posts
Showing posts with label Lifestyle. Show all posts

May 27, 2022

Statistics: 🌸 Japanese spend more money on music per person than anyone else in the world

 

japanese ipod shuffle #japanesecustomer

Photo: Japanese ipod shuffle #japanesecustomer




🎼 Japanese customer music preferences 2020

* Japan is the 2nd largest music market in the world after the USA in terms of sales. (US$3 billion annually)

* Japanese spend more money on music per person than anyone else in the world.

* Digital music sales in Japan continue to increase while CD sales continue to decline year by year.

* In 2020, downloads decreased by 20% but streams increased by 27% showing the rise in popularity of digital music streaming services in Japan.

* Streams now make up more than 75% of all digital music sales in Japan.

* The popular digital music streaming services in Japan are Spotify, Apple Music, Amazon Music, AWA, Line Music, and kkbox

* In 2020, about 30% of all catalogued audio recordings (i.e. CD's) in Japan were international.

Source: Japan Music Marketing


* 47% of Japanese customers have the highest intent of purchasing physical copies of music

Source: Compare Camp



🌸 Check out the top 100 hottest songs this week in Japan https://www.billboard.com/charts/japan-hot-100/


#japanesecustomer #music #statistics #news #insights #japan #japaneseculture 
#日本のお客様 #digital #streaming #musicindustry #sales #marketing

May 25, 2022

Article: How do restaurants in Japan 🌸spoil their customers?

 Spoiling your customers is an important skill in managing and retaining them.

Take for instance the level of detail Japanese restaurants place on making a customer's visit pleasant and convenient. 

The issuing of hot towels to wipe their hands, the glass of ice water, and the quick delivery of drinks. 

Pictures on the menu show the food, sell its uniqueness and aid for easy and quick decision making. 

Padded seats to make the dining experience comfortable. Plastic bags for placing your umbrella in if it's raining outside. 

Folding the toilet paper in the bathroom so the customer doesn't fumble. Quick delivery of the food. Hot food that sizzles ensuring freshness and quality. 

Constantly visiting the table, delivering food, removing plates, and checking that everything is ok. 

Topping up glasses of water, changing ashtrays full of rubbish, and wiping the table.
Quick delivery and high accuracy of the bill as most restaurants use electronic ordering systems generated from the table. 

Quick processing of the bill and a warm and hearty thank you when finishing and leaving the restaurant. 

Spoiling your customers is a great way to build loyalty and increase retention.
#cx #servicedesign #customerservice #restaurant #japanesecustomer #japan

May 19, 2022

Photo: Snow on the rooftops in Tokyo, 🌸 Japan

 
snow on the roof in tokyo japan #japanesecustomer

Photo: Snow on the roof in Tokyo, Japan 


🌸 7 things to do in Tokyo in winter





#winter #snow #japaneseculture #japaneseculture #Japan #japantravel #holiday #vacation #image

May 18, 2022

New at Starbucks Japan in 2022: 🌸Sakura Strawberry Shiratama Frappuccino from 15/2 to 12/4 🌸

 
japanese hanami #japanesecustomer

                                         Photo: Japanese hanami 




"It will be sold in a tall size only, priced at 680 yen for eat-in and 668 yen for takeout"


Source: Sora News 24 


It would be perfect with a donut from Mister Donut (which has bottomless coffee)


#japanesecustomer #sakura #new #drinks #starbuckscoffee #japan #menu #creativity #innovation #choice #frappuccino #strawberry



May 17, 2022

Cleanliness: 🌸 Highway rest areas in Japan

 



Learn more about Japanese Highway rest areas here





Source: Highway Service Areas in Japan: Hasuda SA
https://www.youtube.com/watch?v=U0RNjifJI5I






#japanesecustomer #convenience #design #innovation #creativity #japan #japaneseculture #japantravel #holiday #vacation #bucketlist #service #area

May 16, 2022

Japanese Customer Service: 🌸 The components explained

 Japanese Customer Service: 🌸 The components explained



japanese customer service omotenashi #japanesecustomer






''Omotenashi is a unique way of providing Japanese hospitality through thoughtful acts.

Mekubari = Paying thoughtful attention to our guests, always looking for unspoken signs or signals that you may need something. (They do this by looking and awareness of the envornment)

Kikubari = Striving to selflessly anticipate your needs and address them without being asked or for any thanks in return. (They do this by thinking)

Kokorokubari = Welcoming all guests empathetically, aspiring to make every one feel they are thoughfully considered. ( They do this by feeling with their heart).''

 

Source
Japan Airlines





#customerservice #omotenashi #mekubari #kikubari #kokorokubari 
#japaneseculture #japanesecustomer #japan

May 12, 2022

Video: 🌸 Japanese Food Stalls

   


Video: 🌸 Japanese Food Stalls 



#food #video #japanesefood #japanesecustomer #choice #convenience 

May 11, 2022

Five things to consider when recruiting 🌸 Japanese Students

 
japanese students at assembly #japanesecustomer

Photo: Japanese students at assembly 





According to research published recently by IDP Education Australia
Asia will dominate the global demand for international higher education by 2025; Asia will represent some 70% of total global demand”.
Japan stands out as one of the most mature and stable economies in the region. From a recruiter’s point of view though Japan has always been considered a difficult recruitment market due to the high costs of visiting the market, doing business, and lack of access to market information. These factors are slowly changing and Japan is becoming more accessible and user-friendly as compared to many other student markets.
Recent signs of growth have been seen and reflect that the economy may be finally recovering from 15 years of stagnant economic growth. The rise of indicators such as the Nikkei 225 index has helped push this feeling throughout the marketplace and consumer sentiment has followed with small rises in the Consumer Price Index and inner-city real estate prices.
Japanese students enjoy studying abroad and each year thousands of them venture to an array of different countries to gain new skills. Based on recent research undertaken by MEXT (Ministry of Education, Culture, Sports, Science, and Technology), the top five study destinations for Japanese students in 2005 were the USA, China, Europe, the United Kingdom, and Australia.
An important question to consider from an institutional viewpoint is why do Japanese students study abroad when there are currently over 500 government accredited Universities throughout the whole of Japan that offer a range of specialized courses in both Japanese and English formats.
Keiko Tanikawa, Managing Director of ISCS, believes that
Japanese students are picking courses that are a complete package, for example, they select a course that is easy to enter, provides international recognition (so the qualification can be recognized in Japan and worldwide if they decide to stay in-country), and has work placement. So it’s easier to get a job”. 
This view is echoed by Makoto Sanada, Student Adviser at MTSC, a Japanese education agency, 
Japanese students want a qualification, something that shows that they are licensed in the subject.
Following recent high levels of unemployment amongst university graduates, many students are looking to further develop their overall skills including English, and specialized programs including MBA courses. Japanese companies have been cutting workers, so we have begun to see the demise of the corporate samurai.
"Young people are in no doubt about the direction employment is taking. They get the connection between useable skills and job security" according to Dr. Greg Story of Austrade.
The changing marketplace provides insights that can be helpful for education institutions and recruiters, these include the increase in “Freeters” and “NEETs”, changes in the types of courses being studied, and employer needs for job-ready employees, and the changing role of English.
The term “Freeter” is a Japanese word that has been made by combining two words, the first word, "free" from English, and the second word “Arbeiter” a German word relating to work. 
The meaning is aimed at young people primarily between the ages of 15 and 34 years of age who have graduated from education but who engage in part-time work. 
The term is used to describe both young men and women and seems to have a rather negative connotation with older members of society who are relying on the young to pay for the national pension system. 
Figures released by MEXT show that the number of “Freeter’s” in Japan has more than quadrupled in the past 20 years” from 1982 to 2003.
The Japan Institute of Labor classifies “Freeter’s” into three distinctive and separate groups these include the moratorium type that wants to wait before starting a career. 
This type can be linked to Western University students who take a year off after completing their studies and may travel before starting their careers.
The dream pursuing type. “Freeter's” who fall under this category may attempt to work in glamour fields such as show business and the no alternative type, may remain in part-time employment as they have no other choice of jobs that match their skills or experiences. 
Recruiters could repackage an existing course or develop a brand new course that allows “Freeter's” a chance to upskill or to further develop skills learned in part-time work.
Young people not in education and training or “NEETS” represent a sizeable market in the Japanese education market. According to the government, there are about 850,000 “NEETs” in Japan. 
NEETS” have been so described as they are seen to live off allowances provided by their parents and are undecided about career and their role in society. 
It is felt that they lose motivation and self-confidence by not actively participating in society. According to Saori Kan of the Daily Yomiuri in the article, 
"Society needs to get serious about NEETS"
 she outlines that at present, 
About 520,000 people under the age of 35 were considered NEET's as of the end of 2003”. 
Free weekly employment magazines are now important mediums for a large number of young people in Japan.
Education institutions have an opportunity to develop courses and training to meet the needs of these young Japanese and to help them make a start or a restart toward their life’s journey.
Over the past thirty years, the courses selected by female university students have changed dramatically as seen in MEXT research. 
For example: in 1970 the number of females taking Social Science courses at University was 11.9% whereas in 2004 the number had risen to almost 30%. Changes have also been noted in Agriculture based courses which have increased by 1.6% and Engineering up 4% over the same period.
These changes provide insights for institutions to develop individual marketing plans based on gender whereby individual courses are targeted specifically to the need of the student. 
The message developed to attract a male Japanese student to enroll in an Engineering course would be different and unique compared to that developed for a female student.
Recruitment fairs in Japan are the battleground for recently graduated Japanese students who have returned home from studying abroad. 
Seas of grey-suited men and women shuffle through the required paperwork to register and enter these fairs.
Allowing them the chance to attend information sessions, meet companies face to face, collect brochures and make an impact with company recruiters in individual appointed interviews. 
Competition is fierce. Individuals get to events up to two hours earlier than the official starting time, in the hope that by lining up they will have the first opportunity to meet with employers of their choice. 
Seats found at the front of company booths are prized as candidates can have better eye contact and possibly increase their chances of getting noticed. 
Company booths have seating for up to twenty people and presenters click through PowerPoint presentations on the hour for the length of the fair.
Japanese employers are looking for graduates with more skills and experience to help them navigate the ever-changing marketplace that includes both domestic and international markets. 
Experience gained in a foreign market is also looked upon favourably. 
Small employers who haven’t the budgets to undertake extensive staff training is keen to hire those with experience. 
Recruiters have the chance to develop work experience as part of the course offering.
English is a skill that is still much prized in Japan and will continue to be so into the future. TOEIC a guide to English proficiency is an important measuring device but fluency is becoming a key skill. The ability to participate using English is now seen as a desirable attribute. 
In the past one member of staff was assigned as the English speaker but now employers require a higher usage of English by all of their employees. Institutions that can develop a student’s English fluency have the chance to meet a need.
As demand from Asian countries continues to dominate international recruitment, Japan can be seen as a stable and mature market with unique opportunities for education Institutions to explore.
This article was published in “Education Marketing Journal”, Higher Education Information Services Trust, (HEIST), The United Kingdom in March 2006.

Copyright. JapaneseCustomer.com. 2006. All Rights Reserved.

#highereducation #internationalstudents #recruitment #japanese #insights #japanesecustomer #students

May 07, 2022

Picture: 100 yen cooked scallops at 🌸 Hokkaido Fish market, Japan

 
100 yen scallop japan #japanesecustomer
Photo: 100 yen scallop 



Address: 

Wakamatsucho 9-19 Hakodate, Hokkaido 040-0063, Japan

Nearest stations: 

Hakodate Station

Opening hours: 

Jan – Apr: 6AM – 12PM 

May – Dec: 5AM – 12PM



Source: 

7 Fish Markets In Hokkaido That Show It Is The Seafood Capital Of Japan





#Japan #japantravel #japaneseculture #japanesefood #japanesecustomer


May 06, 2022

Global Consumer Trends 2022: 🌸 over 65+ in Japan expected to be 35% of the country’s population by 2040

 
bus stop in Japan #japanesecustomer

Photo: Bus stop in Japan 





"The older populace in Japan has been expanding, and those aged 65+ are expected to account for as much as 35% of the country’s population by 2040.''



Source: Global Consumer Trends 2022, Digital Seniors: Lessons Learned from China and Japan












#Japan #japanesecustomer #trends2022

May 05, 2022

Three benefits of Japanese Green Tea 🌸

japanese green tea #japanesecustomer

Japanese green tea #japanesecustomer
Green Tea is a part of daily Japanese life. It is a popular drink that is consumed hot in winter or cold in summer. Green Tea has some amazing qualities!
History
The Chinese Emperor Shen Nong first discovered green tea about 4700 years ago, who as legend says discovered it by accident?
He was boiling a pot of water when some leaves from the tea bush strayed into his pot”.
Source: Zittlau, Jorg (1999) Green Tea – for health and vitality, Sterling Publishing Co, New York. USA, p13
Why Japanese Green Tea is different?
There are three kinds of tea made from the tea plant: green tea, oolong, and black tea...Green which is more lightly processed than the other varieties is favoured in Japan”.
Source: Packer, Lester and Colman, Carol (2002) The Antioxidant Miracle, John Wiley and Sons, New York, USA, page 181
Japanese Green Tea
Green tea comes from two major sources, China and Japan. In each country the tea is processed differently, therefore changing the nature of the tea and its benefits to the drinker.
In Japan, immediately after picking the leaves, they are steamed. This stops the activity of the fermenting enzyme and the leaves stay green. When you brew Japanese tea the color is somewhere between lemon and yellow-green”. 
Source: Zittlau, Jorg (1999) Green Tea – for health and vitality, Sterling Publishing Co, New York. USA, Page 10
 What are the nutritional components of Japanese Green Tea?
Green tea when analyzed chemically contains the following:
Polyphenols, Catechins, Falvanols, Caffeine, Complex sugars (Glycosides), Vitamin C, Vitamin E, Carotene, Saponia, Flouride, Zinc, Selenium, and Magnesia”,
Source: Udall, Kate Gilbert (1998) Green Tea, Fight Cancer, lower cholesterol, live longer, Woodland Publishing, Utah, USA page 7
Three benefits of drinking Japanese Green Tea every day?
1. “Tea contains only half the caffeine of brewed coffee
Source: Packer, Lester and Colman, Carol (2002) The Antioxidant Miracle, John Wiley and Sons, New York, USA. , page 182
2. The health benefits of tea include, “acting as a strong antioxidant, protecting against cancer, lowering cholesterol and blood pressure, working as an antibacterial and antiviral agent and reducing blood sugar
3 “Green Tea may be the most valuable substance you can take to protect your health
Source: Udall, Kate Gilbert (1998) Green Tea, Fight Cancer, lower cholesterol, live longer, Woodland Publishing, Utah, USA page6
Recent research
Green tea is one of the most promising of the cancer-fighting foods
Source: Mitscher, Lester and Dolby, Victoria (1998) The green tea book: China’s fountain of youth, Avery Publishing Group, Garden City Park, NY, USA.p53
Cancer has been steadily gaining ground during the past few decades. In Japan, however, the numbers are much lower. The main reason for that difference is Green Tea”.
Source: Zittlau, Jorg (1999) Green Tea – for health and vitality, Sterling Publishing Co, New York. USA, Page 53
"Supplementing the diet with antioxidants, such as green tea’s polyphenols, lessens the likelihood of wrinkles
Source: Mitscher, Lester and Dolby, Victoria (1998) The green tea book: China’s fountain of youth, Avery Publishing Group, Garden City Park, NY, USA. P128
Useful links Japanese Green Tea 
Sencha Japanese Tea
Organic Sencha Tea Bags
Green Tea with Matcha
Learn more about the different types of Japanese tea here
#japan #japanesecustomer #antioxidants #polyphenols #matcha #sencha #japaneseculture #greentea #healthbenefits