Showing posts with label Stories. Show all posts
Showing posts with label Stories. Show all posts
September 12, 2015
June 01, 2015
May 22, 2015
News: Friday 22rd May 2015
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Picture: Japanese train station sign |
News: Friday 22rd May 2015
1. Pets
"the percentage of Japanese dog owners with small dogs has grown from just 26 percent in 1995 to 63 percent in 2014 — and 40 percent of them complain of pets that refuse to eat."
Japan Times
http://www.japantimes.co.jp/news/2015/05/21/business/corporate-business/officially-microwavable-dog-food-hit-shelves-june-1/#.VV5bnfmqpBc
2. What is the Best selling
Japanese literature at Amazon?
Check out the titles here
http://www.amazon.com/Best-Sellers-Books-Japanese-Literature/zgbs/books/10421
3. Manufacturing picked up in Japan in May
"Japanese manufacturing activity rebounded modestly in May as output and new orders picked up, suggesting a much-needed improvement in demand at home and abroad."
The AGE
http://www.theage.com.au/business/the-economy/manufacturing-picks-up-as-japans-economy-keeps-strengthening-20150521-gh6g40.html
4. McDonald's Japan changes menu
" it was adding a new chicken patty containing vegetables, as well as a salad and a low-calorie onion dressing."
http://www.japantoday.com/category/business/view/mcdonalds-japan-revamps-menu-prices-after-food-scandals
5. Japanese Kirin is expanding in Australia
"Lion is the third biggest dairy processor in the fragmented Australian market."
The AGE
http://www.theage.com.au/business/lions-150m-tassie-upgrade-to-milk-asia-boom-20150519-gh4z5w.html
#japan #japanesecustomers #asia #news #asiancentury #marketing #business
#customer @jcustomers
Check out the titles here
http://www.amazon.com/Best-Sellers-Books-Japanese-Literature/zgbs/books/10421
3. Manufacturing picked up in Japan in May
"Japanese manufacturing activity rebounded modestly in May as output and new orders picked up, suggesting a much-needed improvement in demand at home and abroad."
The AGE
http://www.theage.com.au/business/the-economy/manufacturing-picks-up-as-japans-economy-keeps-strengthening-20150521-gh6g40.html
4. McDonald's Japan changes menu
" it was adding a new chicken patty containing vegetables, as well as a salad and a low-calorie onion dressing."
http://www.japantoday.com/category/business/view/mcdonalds-japan-revamps-menu-prices-after-food-scandals
5. Japanese Kirin is expanding in Australia
"Lion is the third biggest dairy processor in the fragmented Australian market."
The AGE
http://www.theage.com.au/business/lions-150m-tassie-upgrade-to-milk-asia-boom-20150519-gh4z5w.html
#japan #japanesecustomers #asia #news #asiancentury #marketing #business
#customer @jcustomers
April 30, 2015
Article: Naked insights: Business lessons from Japan
I recently wrote this article
Naked insights: Business lessons from a Japanese bath house
In the article I explain the business insights one can gain from visiting a Japanese business.
Have you been to a Japanese bath house?
What insights did you gain?
Source: ANZ Blue Notes:
April 2015
https://bluenotes.anz.com/posts/2015/04/naked-insight-business-lessons-from-a-japanese-bath-house/
#jcustomers #japan #smallbusiness #asia @jcustomers @ANZ_BlueNotes
April 16, 2014
Exclusive: Japanese fashion brand Uniqlo opens first Australian store in Melbourne today opened by the founder Tadashi Yanai, Japan's richest man
Video: The opening of Uniqlo's first Australian store in Melbourne, Wednesday 16th April 2014
Source: Japanesecustomer.com YouTube Channel
At 7am this morning in Melbourne, Australia security guards lined Lonsdale street in front of Australia's newest and largest fashion retail space the Emporium Building and questioned morning pedestrians on their way to work as they passed the new shopping centre to be officially opened today with Australia's first Uniqlo store. Dogged with industrial action during its long construction and delayed start date, today it finally opened!
The air was still cool, the moon still in the sky and the sun slow to rise in the CBD. A buzz was in the air as many people on the street knew about the store and stopped to take photos as they walked past. Staff manning a pop-up coffee stall bounced around to keep warm as they set up, many staff lined the street in front of the store getting ready for the official launch at 9.50am for the official tape cutting by the founder Tadashi Yanai, Japan's richest man with an estimated wealth of AUS $18.2billion.
The crowd slowly built up during the early morning and by the time the tape cut came at 9.50am , Lonsdale street was full of customers lining up waiting to enter the store at 10am.
Japanese customer service is based on many principles such as omotenashi (hospitality) and kikubari (anticipating customer needs).
This was in full swing even before customers entered the store with, polite staff keeping those who waited in line, warm with drinks such as freshly brewed coffee. Japanese customer service is the benchmark of Asia, amazing to watch but impossible to replicate or match so far by western companies.
Inside the four storey store, many colourful displays for men, women and children were on display. The store was overstaffed with customer service staff just as in a typical Japanese store, a very good sign for Melbourne shoppers.
Uniqlo is renowned for high quality with low prices and ongoing new products and promotions. Customers are typically spoilt once inside the store. You enter the changing rooms and can get alterations done on the spot if you decide to buy pants in most cases. If a store does not stock an item advertised they will track the item down for you at another store and notify you when it is in stock.
In my experience with Uniqlo in Japan over the past ten years their customer service is world class.
For example:
I once bought a business shirt in Tokyo and on returning home found a button hole was not properly sewn. I called the store, spoke to staff and within 2 hours a member of staff, had personally come out to my house and brought a replacement shirt. Yes, WOW! So if this is any indication of what to expect, you will be pleasantly surprised by their customer service.
Picture: Uniqlo logo
Check out some of the products to look for when you visit
Our range of Uniqlo product review videos
Video:
Video:
Press today announcing today's launch
"Ranked the world's 35th richest person and Japan's richest man at $18.2 billion, Mr (Tadashi) Yanai has ambitious plans for his low-cost casual wear store, a household name in Asia, to revolutionise the Australian fashion market" page 1
"He admits that labour costs and rent in Australia are high and would make it difficult for the company to keep their trademark low prices. "Labour costs and import duty is very high" page 1
"A pop-up Uniqlo store has been operating in Melbourne since January meters away from the Lonsdale street, 2180 square metre, four storey shop" page 8
" Uniqlo is a wholly owned subsidiary of listed Japanese company Fast Retailing and has more than 1200 stores in 14 countries" page 8
Source: Japanese giant Uniqlo uses Australia roadmap
By Patrick Durkin and Lucille Keen
Australian Financial Review
Wed 16th April, 2014
"High profile Japanese retailer Uniqlo is set to open its first Sydney store, taking space at Lend Lease's Mid City Complex at the premier retail strip Pitt Street Mall"
Source: Uniqlo signs for Sydney space
By Mercedes Ruehl
Australian Financial Review
Wed 16th April, 2014, page 37
"You have 20 million population in this marketplace, and we aim for one store per 200,000 people, so 100 stores will be just enough to cover it" Tadashi Yanai "I'm hopeful that 50 more stores could be built in three years, so if that is doable, I'd be very happy" p19
"Uniqlo is also set to launch a new website today specifically for Australian customers who previously were unable to buy Uniqlo's products from the chains international operations" p19
Source:
The Australian Newspaper
Wed 16th April, 2014
Video: Mark Hawthorne from the AGE newspaper interviews Tadashi Yanai
Source: The AGE newspaper
http://www.theage.com.au/victoria/uniqlo-clothing-giant-ready-for-australia-with-its-heavy-emphasis-on-customer-satisfaction-20140415-36pva.html
#exclusive #uniqlo #breakingnews #melbourne #australia #opening #video #launch #japan
September 24, 2013
Japanese customers love ham, 30 percent of all ham is consumed at breakfast
"Japanese love ham and eat it more often and on more occasions than Americans. About 30% of all Japanese ham is consumed at breakfast. Japanese love ham on toast. "
Source:
Bringing HoneyBaked Ham to Japan
By Chris Betros
SEP. 16, 2013
Japan Today
August 28, 2013
Japanese customers like cow tongues as USA meat exports to Japan increase
Picture: Inside a Japanese customers freezer
"cow tongues are popular in Japan, Cevin Jones, vice chairman of the Federation of State Beef Councils...said."A tongue here in the United States is worth 15 cents a pound," he said. "It's worth $15 a pound over there. Right there is a big boost in the value of that animal.""
Source:
Northwest beef industry targets Japanese consumers
By Matthew Weaver
Capital Press
Friday August 23rd 2013
August 11, 2013
Powerful book by Japanese schoolboy Naoki Higashida explores autism from the patients perspective
"Because he is severely autistic, Naoki cannot speak or write. When he was 13, he was ''locked in'', lonely and frustrated. But then his teacher gave him an alphabet grid that allowed Naoki a voice. He then proceeded to reach out to those around him, structuring a book cast in the form of questions and answers. "
Source: The Reason I Jump
August 10, 2013
Reviewed by Dianne Dempsey
THE AGE
July 29, 2013
Ayame Gouriki is most popular model on Japanese television for the first half of 2013 with 173,000 seconds of air-time
“Talent” Ayame Goriki, 20, has dethroned Aya Ueto as the TV commercial queen for the first half of 2013.According to Video Research Co, Goriki had the most air time—her commercials were aired 10,793 times for a total exposure of 173,005 seconds. Last year’s No. 1 Ueto was second with 8,210 commercials aired for 134,790 seconds."
Source: Ayame Goriki is TV commercial queen for first half of 2013
July 29th 2013
Japan Today
A selection of TV commercials with Ayame Gouriki
(Note commercials in Japanese)
1.
Video: [HD] CF Mister Donut Yakido baked donuts by Ayame Gouriki
You Tube Channel
2.
Video:
2種 剛力彩芽 CM ヤマザキ ランチパック ♪絢香
Source: aiueotanasinn06
You Tube Channel
July 25, 2013
Japan makes it's first appearance at TPP talks in Malaysia
"Japan made its debut in Trans-Pacific Partnership free trade negotiations as the 12th member on Tuesday, joining the 18th plenary meeting already in progress in Kota Kinabalu.(Malaysia).The meeting started July 15 for an 11-day run.The United States, ... completed domestic procedures to authorize Japan’s entry into the negotiations ....Japan achieved its entry into the TPP talks four months after Prime Minister Shinzo Abe announced Tokyo’s decision to take part."
Source:
Japan debuts in round of TPP talks already under way in Malaysia
Jiji Press
July 24th 2013
Daily Yomiuri
July 19, 2013
Three Japanese attacked by a bear in residential area in Fukushima prefecture all suffered bite wounds
"AIZUMISATO, Fukushima...At around 6 a.m. on July 18, a 61-year-old newspaper delivery man was suddenly attacked by a bear around a meter in length while on a road in a residential neighborhood. A 54-year-old mother and her 28-year-old daughter who heard the man's screams and left their house were also attacked by the bear....all three suffered bite wounds including on the head and legs. They were hospitalized with light injuries."
Source: Bear attacks 3 people in Fukushima Pref.
July 18th 2013
Mainichi Shimbun
July 13, 2013
Japanese mother ordered to pay 95 million yen in damages for sons bicycle accident in Kobe
"The Kobe District Court has ruled against the 40-year-old single mother of a 15-year-old boy after his bike struck an elderly woman while he was riding too fast down a hill. Judge Tomoko Tanaka ordered that the mother pay a total of 95 million yen because she “provided insufficient guidance to the child that may have prevented this accident.”
Source: Mother ordered to pay Y95 mil after bicycle-riding son collides with elderly woman
July 8th 2013
Japan Today
July 07, 2013
July 02, 2013
Apple submits a trademark for "iWatch" patent in Japan according to reports
"Apple has applied for a trademark for "iWatch" in Japan... signaling the iPhone maker may be moving ahead with plans for a watch-like device as gadget makers turn their attention to wearable computers...The trademark application, submitted on June 3 and released on the Japan Patent Office website on June 27, would cover computers, computer peripherals and wristwatches, the official said."
Source:Apple applies to register 'iWatch' trademark in Japan
July 2, 2013 - 8:52AM
Nobuhiro Kubo and Edmund Klamann
The AGE
June 29, 2013
Video and Story: Kirobo Japanese robot astronaut due to launch on August 4th 2013
Video:
Kirobo - astronaut robot tested in zero-gravity
Plastic Pals You Tube Channel,
"The world's first space conversation experiment between a robot and humans is ready to be launched. Developers from the Kirobo project, named after "kibo" or hope in Japanese and "robot", gathered in Tokyo on Wednesday to demonstrate the humanoid robot's ability to talk...Kirobo is scheduled to be launched from the Tanegashima Space Centre on August 4, 2013."
Source: Japan conversation robot ready for outerspace
Azusa Uchikura
June 27th 2013
The AGE
June 25, 2013
Video: Trailer - Japanese Horror Movie - 2013 - Monster モンスター (Japanese)
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Video:Monster (モンスター) — Trailer — japanese horror, 2013 Dorkaaa33 ,
You Tube Channel
Japanese Movie - 2013 - Monster モンスター
Background
"Her name was Masako Tabuchi (Saki Takaoka). Because of her ghastly appearance, Masako was never loved. She caused trouble there and then was thrown out of her hometown. Masako went to Tokyo and she became aware of plastic surgery. With money that she made as a prostitute, Masako underwent plastic surgery all over her body and face. Finally, she has an ideal appearance. At this time, Masako can't stop thinking about a man who she once loved. She changes her name to Miho Suzuhara and goes back to her hometown. She renovates a vacation lodge and opens a restaurant."
Source:
Monster - Japanese Movie,
Asian Wiki.com, accessed June 25th 2013
May 06, 2013
Book: Lovesick Japan by Professor Mark West. A book about sex, marriage, romance and law
"In Lovesick Japan, Mark D. West explores an official vision of love, sex, and marriage in contemporary Japan. A comprehensive body of evidence-2,700 court opinions-describes a society characterized by a presupposed absence of physical and emotional intimacy, affection, and personal connections. In compelling, poignant, and sometimes horrifying court cases, West finds that Japanese judges frequently opine on whether a person is in love, what other emotions a person is feeling, and whether those emotions are appropriate for the situation.
Sometimes judges' views about love, sex, and marriage emerge from their presentation of the facts of cases. Among the recurring elements are abortions forced by men, compensated dating, late-life divorces, termination fees to end affairs, sexless couples, Valentine's Day heartbreak, "soapland" bath-brothels, and home-wrecking hostesses." Amazon
Source: Michigan Law School, You Tube , Channel
The Book -
March 20, 2013
Western view of Japanese customer service by Bridget Brennan of Forbes
"I experienced (in Japan) what would be considered white-glove service back home, delivered with the kind of warmth, enthusiasm and salesmanship typically found in black-and-white movies"
Source: 'Can I Help You?' Three Ways The Japanese Do Customer Service Better
Bridget Brennan
Forbes.com
December 17, 2012
December 13, 2012
Japanese customers like spontaneity when they travel
"We determined our destinations in advance but did not book hotels until the day before reaching a new location, since we did not know where our travels would lead us."
Source: Japanese Student Explores American West
December 6, 2012
by Ai Namima
Jewellbiz.com
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