"...reliability ranking in the Consumer Reports (USA, 2011) annual auto survey (showed)... among 28 brands while Japanese automakers captured nine of the top 10 spots."
Source: Ford Quality Tumbles as Japanese Win Consumer Reports Study
October 25, 2011
Business Week
http://www.businessweek.com/news/2011-10-25/ford-quality-tumbles-as-japanese-win-consumer-reports-study.html
October 31, 2011
Japanese customers demands for quality pushes Japanese auto makers to constant improve their reliability
Labels: Industry, Statistics